Privacy Policy

LaShae Design Company (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website, purchase products, join sewing classes, download patterns, or communicate with us.

1. Information We Collect

We may collect the following information:

  • Name

  • Email address

  • Phone number

  • Billing/shipping address

  • Payment information (processed securely; we do not store credit card numbers)

  • Purchase and order details

  • Website activity, IP address, and device information

  • SMS and email communication preferences

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Provide sewing classes, digital downloads, and membership access

  • Send confirmations, order updates, and class reminders

  • Deliver customer service and support

  • Send marketing messages (only with your consent)

  • Improve website performance and service experience

We do not sell your personal information.

3. SMS Consent (A2P Compliant)

By providing your phone number, you agree to receive:

  • Order updates

  • Class reminders

  • Account and membership notifications

  • Occasional promotional messages

Message frequency varies. Message and data rates may apply.

To stop receiving SMS messages at any time, reply:

  • STOP to unsubscribe

  • HELP for assistance

Purchase-related texts may still be sent even if you opt out of marketing SMS.

SMS messaging is used for order updates, class reminders, account notifications, and promotional offers for LaShae Design Company customers.

4. How We Share Your Information

We do not sell your personal data.
We only share information with trusted service providers, including:

  • Payment processors

  • Email/SMS platforms (such as GoHighLevel)

  • Website platforms (such as Squarespace)

These partners are required to protect your information.

We only retain your information for as long as necessary to provide the services you request.

5. Data Protection

We use industry-standard security measures to protect your personal information.
Your data may be stored through platforms such as:

  • GoHighLevel

  • Squarespace

  • Stripe, PayPal, or Square

We do not store full payment card information.

6. Cookies & Tracking

We may use cookies and tracking tools to:

  • Improve website performance

  • Personalize your experience

  • Analyze traffic and usage

You may disable cookies in your browser settings.

7. Your Rights

You may request to:

  • Access your personal information

  • Correct or update your information

  • Opt out of emails or SMS

  • Request deletion of your data

To request changes, contact us at info@lashaedesign.com.

8. Children’s Privacy

Our website and services are not intended for children under 13.
We do not knowingly collect information from children.

9. Updates to This Policy

We may update this Privacy Policy at any time.
Changes will be posted on this page with a new “Last Updated” date.

10. Contact Us

If you have questions about this Privacy Policy or your personal data, contact:

LaShae Design Company
Email: ld@lashaedesign.com
Website: www.lashaedesign.com